Image only with a fixed frame
Keep uploads available while text, colors and image resizing stay restricted.
- 01
Enable only image customization
Edit the product zone and keep images enabled. Disable text, shapes and color editing for that zone.
- 02
Set the fixed image frame
Enable the fixed image frame and enter its width and height in design coordinates. These values control the artwork frame; they are not physical millimeters.
- 03
Choose customer views
If customers should see only 3D, keep only 3D in the allowed customer views and make it the default. Internal texture coordinates do not create an extra customer view.
- 04
Save and test another upload
Save the product, reopen the customer editor and replace the sample image. Check that its frame size stays fixed and disabled tools do not appear.
Check your result
Test portrait and landscape images, mobile layout and a failed upload. Your original/base artwork should remain locked; the customer can review the product before returning to the store cart.
Need help with your configuration?
Contact support