Recover and review a customer design

Understand local drafts, review and useful error recovery.

1. 01

   Keep the right product context

   Draft recovery is scoped to the store, product and variant. Return to the same product on the same device to recover a supported draft.

2. 02

   Review without edits

   Use the review step to inspect the product without dragging or changing artwork. Return to editing if you need to make a change.

3. 03

   Handle an upload or preview error

   Follow the visible error guidance, retry a failed preview where available or choose an allowed alternative view. A missing product model needs the store’s configuration checked.

4. 04

   Check cart confirmation

   A failed or uncertain cart request should leave the design recoverable. Check the store cart before repeating a request; success requires a confirmed cart result.